abc77 Privacy Policy
— Your Data, Protected

abc77 is an online gaming platform serving players in Bangladesh. We operate the abc77 website and mobile application, providing live casino games, slots, keno, fishing games, and sports betting. As part of operating these services, abc77 collects and processes certain personal data about our members.

This Privacy Policy applies to all personal data collected through the abc77 website, mobile app, customer support channels, and any other interaction you have with abc77. It covers what data we collect, why we collect it, how long we keep it, who we share it with, and what rights you have over your own information.

abc77 takes data privacy seriously. We are committed to handling your personal information responsibly, transparently, and in accordance with applicable data protection principles. This policy is written in plain language so that every abc77 member — regardless of technical background — can understand exactly how their data is handled.

abc77 collects personal data in several ways — directly from you when you register or contact us, automatically when you use the platform, and occasionally from third-party verification providers. The table below summarises the main categories of data we collect and why.

abc77 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

abc77 uses your personal data for the following purposes:

• Account management — creating and maintaining your abc77 account, verifying your identity, and managing your profile.
• Payment processing — handling deposits and withdrawals via bKash, Nagad, and Rocket securely and accurately.
• Customer support — responding to your queries, resolving disputes, and providing assistance through live chat and email.
• Platform security — detecting and preventing fraud, money laundering, cheating, and unauthorised account access.
• Legal compliance — meeting our obligations under applicable laws, including anti-money-laundering regulations and age verification requirements.
• Service improvement — analysing usage patterns to improve the abc77 platform, fix bugs, and develop new features.
• Responsible gaming — monitoring gaming behaviour to identify signs of problem gambling and applying responsible gaming tools where appropriate.
• Communications — sending you account notifications, transaction confirmations, and — where you have opted in — promotional offers from abc77.

abc77 processes your personal data on one or more of the following legal grounds:

• Contractual necessity — processing is required to fulfil our agreement with you as an abc77 member, including operating your account and processing payments.
• Legal obligation — processing is required to comply with applicable laws, including anti-money-laundering regulations, age verification requirements, and financial reporting obligations.
• Legitimate interests — processing is necessary for abc77's legitimate business interests, such as fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights.
• Consent — where abc77 relies on your consent to process data — for example, for marketing communications — you may withdraw that consent at any time by contacting [email protected] or updating your account preferences.

abc77 does not sell your personal data. We may share your data with the following categories of third parties only where necessary and under strict confidentiality obligations:

• Payment processors — bKash, Nagad, and Rocket receive transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and security standards.
• Identity verification providers — third-party KYC (Know Your Customer) services may receive your identity documents to verify your age and identity as required by law.
• IT and hosting providers — our platform infrastructure providers store and process data on our behalf under data processing agreements that require them to protect your information.
• Regulatory and law enforcement authorities — abc77 may be required by law to disclose certain data to government bodies, regulators, or law enforcement agencies. We will only do so where legally compelled.
• Fraud prevention services — we may share technical data with fraud detection providers to protect the platform and all abc77 members from fraudulent activity.

abc77 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how members use our services. Cookies are small text files stored on your device when you visit abc77.

The types of cookies abc77 uses include:

• Essential cookies — required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies — remember your preferences such as language settings and game display options to improve your abc77 experience.
• Analytics cookies — help abc77 understand how members navigate the platform so we can identify areas for improvement. Data collected is aggregated and anonymised where possible.
• Security cookies — used to detect and prevent fraudulent activity, including bot detection and device fingerprinting for account security purposes.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent parts of the abc77 platform from functioning correctly. abc77 does not use third-party advertising cookies or tracking pixels for external ad targeting.

abc77 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. Our security measures include:

• SSL/TLS encryption on all data transmitted between your device and abc77 servers.
• Encrypted storage for sensitive data including payment details and identity documents.
• Access controls limiting which abc77 staff can access personal data, based on job role and necessity.
• Regular security audits and penetration testing to identify and address vulnerabilities.
• Two-factor authentication options available to all abc77 members for additional account security.
• Secure data centres with physical access controls and 24/7 monitoring.

While abc77 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password for your abc77 account and never share your login credentials with anyone.

abc77 retains your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. The following general retention periods apply:

• Account data — retained for the duration of your abc77 membership and for a period of up to 5 years after account closure, as required for legal and regulatory compliance.
• Transaction records — financial transaction data is retained for a minimum of 5 years in line with anti-money-laundering regulations.
• Identity verification documents — retained for the duration of your membership and up to 5 years after closure.
• Support communications — chat logs and email correspondence are retained for up to 2 years for dispute resolution purposes.
• Technical and usage data — anonymised analytics data may be retained indefinitely; identifiable technical data is deleted within 12 months of collection.

When data reaches the end of its retention period, abc77 securely deletes or anonymises it so that it can no longer be linked to you as an individual.

As an abc77 member, you have the following rights regarding your personal data. To exercise any of these rights, contact us at [email protected] with your account details and the specific request.

• Right of access — you can request a copy of the personal data abc77 holds about you at any time.
• Right to rectification — if any of your personal data held by abc77 is inaccurate or incomplete, you have the right to have it corrected.
• Right to erasure — you can request that abc77 delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to restrict processing — you can ask abc77 to limit how we use your data in certain circumstances, for example while a dispute is being resolved.
• Right to data portability — you can request that abc77 provide your personal data in a structured, machine-readable format so you can transfer it to another service.
• Right to withdraw consent — where abc77 processes your data based on consent (such as for marketing), you can withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object — you can object to abc77 processing your data for legitimate interests purposes, including profiling, where your individual rights outweigh our interests.

abc77 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps to prevent minors from creating accounts.

If abc77 becomes aware that personal data has been collected from a person under 18, we will immediately close the associated account, delete the data, and return any deposited funds to the payment method used. If you believe a minor has registered on abc77, please contact us immediately at [email protected].

abc77 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect how we use your personal data, abc77 will make reasonable efforts to notify registered members via email or an in-platform notification before the changes take effect. Continued use of abc77 after a policy update constitutes your acceptance of the revised terms.

We encourage you to review this Privacy Policy periodically so you stay informed about how abc77 is protecting your information.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way abc77 handles your personal data, please get in touch with our support team. We are available 24 hours a day, seven days a week.

• Email: [email protected]
• Live Chat: Available within the abc77 platform after login
• FAQ: Visit our FAQ page for answers to common questions

For questions specifically about your account data, please include your registered phone number or username in your message so we can locate your records and respond efficiently. abc77 takes all privacy enquiries seriously and will always respond within the timeframes stated in Section 9.